Privacy policy

1. Introduction
Welcome to Complete Financing Ltd. (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your data when you visit our website completefinancingltd.co.uk

2. Who We Are
Complete Financing Ltd. is registered in the United Kingdom with company number SC701886. Our registered office is at 102a The Pentagon Centre, 36 Washington Street, Glasgow, City Of Glasgow, G3 8AZ.

For any questions about this policy or your data, please contact us at:

Email: [email protected]

3. What Data We Collect
We may collect and process the following types of personal data:

Identity Data: name, username, or similar identifier.
Contact Data: email address, postal address, phone number.
Technical Data: IP address, browser type/version, time zone, device information.
Usage Data: information about how you use our website.
Marketing and Communications Data: your preferences in receiving marketing from us.
We do not collect any special categories of personal data (e.g. health data, religious beliefs) or data about criminal convictions and offences.

4. How We Collect Your Data
We collect data through:

Direct interactions (e.g. contact forms, emails).
Automated technologies (cookies, server logs).
Third parties (e.g. analytics providers like Google Analytics).
5. How We Use Your Data
We use your personal data to:

Provide and maintain our website and services.
Communicate with you and respond to enquiries.
Improve our website and services.
Comply with legal obligations.
Send you marketing communications (only if you have opted in).
We rely on the following lawful bases under UK GDPR:

Performance of a contract (where applicable)
Legitimate interests
Consent (for marketing)
Legal obligation
6. Cookies
Our website uses cookies to distinguish you from other users, analyse usage, and provide a better experience. You can set your browser to refuse all or some cookies or to alert you when websites set cookies. For more details, see our [Cookie Policy].

7. Data Sharing
We may share your data with:

Service providers acting as processors (e.g. hosting, IT support).
Professional advisers (e.g. lawyers, accountants).
Regulatory bodies, if required by law.
We do not sell your personal data to third parties.

8. International Transfers
Your data will not be processed outside the UK. We do not transfer your data internationally.

9. Data Security
We have implemented appropriate security measures to protect your data from loss, misuse, unauthorised access, alteration, or disclosure.

10. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

11. Your Rights
Under UK GDPR, you have the right to:

Access your personal data.
Request correction of inaccurate data.
Request erasure (‘right to be forgotten’).
Object to processing.
Request restriction of processing.
Request data portability.
Withdraw consent (where processing is based on consent).
To exercise any of these rights, contact us at [email protected]

12. Complaints
If you are unhappy with how we handle your data, please contact us first so we can resolve your concern. You also have the right to complain to the Information Commissioner’s Office (ICO):

www.ico.org.uk

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.